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Archibald
08-05-2002, 04:58 PM
Since installing patch 1.02 the game crashes whenever I try to save it. Each time a DOS window flashes up and then the program shuts down completely. Particularly galling was the fact that it also crashed at the end of September 1945 as my invasion of the USA was preparing. Has anyone else experienced this problem, or is it specific to my machine? I have a Compaq Armada 550mhz laptop with an AMD K6-2 cpu. The game worked fine before I installed the patch.

Hubert Cater
08-05-2002, 05:07 PM
I recieved another report on this problem as well. Can you browse to the installation folder and list out the most recent contents of the file 'exception_trace.log'

Thanks,
Hubert

Archibald
08-05-2002, 05:42 PM
Blimey that was quick!

The most recent message relates to the game crashing in the course of a move:

Class/Object: Game Application (01BF59C8)
Routine: root's creation
Nature of Exception: Segmentation violation: Operating system signal.
Effect: Exit

Class/Object: Game Application (01BF59C8)
Routine: root's creation
Nature of Exception: Routine failure.
Effect: Exit

The log for when the game persistently crashed on saving was as follows:

Class/Object: Game Application (01BF59C8)
Routine: root's creation
Nature of Exception: SAVE GAME: Retrieval error.
Effect: Exit

Class/Object: Game Application (01BF59C8)
Routine: root's creation
Nature of Exception: Segmentation violation: Operating system signal.
Effect: Exit

Class/Object: Game Application (01BF59C8)
Routine: root's creation
Nature of Exception: Routine failure.
Effect: Exit

Hubert Cater
08-05-2002, 05:55 PM
OK for the error that occured during your move, send me the 'autosave.sav' file for the last known good turn and give me a full description on how to reproduce the error, well as close as possible.

For the second error, the save game file error, looks like there is a problem with the contents of your save folder, please try deleting all files in the folder SAVE and PBEM and then try it again and let me know if you still have the same problem. The reason for this is that the previous save game files 'pre-patch' are not compatible with v1.02.

Hubert

DSpore
08-05-2002, 11:40 PM
I'm crashing too when trying to delete a saved game. All saved games on my system were saved after installing the patch. Error I'm getting in a DOS box is:

"SC:EXE.Panic: Caught signal #11 (Segmentation Violation)--Giving up....."

Hubert Cater
08-06-2002, 04:50 AM
Responded to offline

Hubert