Demo crashes on ntdll.dll

[Jaswolf]

Hello everyone,

Whenever i launch the demo, i always get a windows box error message like this:

"AppName: cm shock force demo.exe
AppVer: 0.0.0.0 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00001010 "
etc...

i tried without success the DEP tweaking describes here:
web page (http://www.battlefront.com/elicense_faq.html)
But it seems i don't have the runservice.exe program in my computer.

i tried reinstalling windows, overwriting the ntdll.dll by another one from a different computer, using the runfirst.exe program
But with no luck so far...

My hardware :
Intel Core 2 Duo 2.15Ghz
1 Go Ram
ATI X1950 XT 512Mo
Windows XP familial edition
ECS Elitegroup P965T-A motherboard
All drivers are up to date

My OS is installed on another harddrive letter than the usual C: it's on H: and in French Language.

If you've any suggestions to solve my problem, i'm all ears.

Thanks for reading,
Michaël

[rune]

Try this hotfix from Microsoft.

http://support.microsoft.com/kb/261317/

Rune

[Jaswolf]

Thank you Rune for your help.

But this hotfix isn't free of charge and i think it only concerns Windows NT.

[rune]

jas,

Apologies, misread your operating system. Found on a few sites other games having problems. What is your DEP settings set to?

Rune

[Jaswolf]

Rune,

No problem.

Concerning DEP, I tried the 2 options:
- essential windows programs and services only

- all programs except those I select
There, I can only put and check shock force demo.exe because I don't find runservice.exe in the windows main directory. (in fact I don't find it anywhere on my hard drive)

But still crashing at launch with the same error message.
I think that microsoft are going to be mad at me because each time I got the error I sent the bug report to them smile.gif

[Baron Ritzner Von Jung]

Try to create another administrator account under XP and launch the game .

[Jaswolf]

Thanks Baron Ritzner Von Jung, but it didn't work.

I tried to uninstall the game, create a new admin account, re install the game with that account, but ... :(

[Jaswolf]

Finally, the demo works!

I deleted the ntdll.dll and re-installed windows xp above the old one.

Now, it works fine :D

If you'll excuse me, i've many sandbags to fill in ;)

[rune]

Jaswolf,

Still trying to find things, just I don't have a French bversion of Xp obviously, and I do not install the o/s on anything but the c drive. I did find this:

http://www.microsoft.com/downloads/details.aspx?FamilyId=84FC577D-F2D5-47B8-AB98-77BA7501B00B&displaylang=en


What service pack of XP are you on so I don't have you look up stuff already fixed?

Rune

[rune]

jaswolf,

Also do me a favor, re-download the demo and try it with that one. I found a place that says a corrupted file could cause the error.

Rune

[Jaswolf]

Rune,

Thank you for your help. I think we've crossposted smile.gif

I have the service pack 2 with all the updates downloaded. dont know how to check the last KB number applied

I forgot to mention in my last post, when I re-installed windows, I force it on the C: drive.
So now, the demo works.

But if you want I can download the new one and test it ?

By the way, I was a little worry about all of this. Because I've already ordered the full game a few days ago before testing the demo (I am a fan of CMAK so I bought CMSF with my eyes closed)

[rune]

No, glad you got it running. The 1.02 demo is not up yet, so don't worry about downloading it. Glad you got it figured out.

Rune

[Jaswolf]

Thank you very much for your concern and your help.

I really enjoy the demo and I'm in a hurry to discover the all game :cool:

[Madmatt]

By the way, those DEP settings really shouldnt ever affect the demo. Thats usually related to elicense and elicense is not on the demo.

Madmatt