02 Sep 2010 
Support Center » Troubleshooter » I am getting an eLicense error!
I am getting an eLicense error!
This step-by-step Troubleshooter Guide will suggest solutions semi-dynamically to the specific eLicense error that you get. Note that when the number has a minus (-) sign, that is important: error 11 and error -11 mean different things.

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 -3 Error on license servers.
 -4 Error in parsing data returned from license servers.
 -9 The connection to the license servers has timed out.
 -10 A connection to the license servers could not be established.
 -11 Windows sockets initialization failed.
 -12 Error
 8 License installation failure.
 11 There are no licenses currently available for this Order ID.
 23 "Sorry, could not get a license at this time..."
 501 License Key not found.
 96 License installation failure.
 97 License installation failure.
 98 License installation failure.
 999 Unknown Error
 12004 Request date is invalid. Check your system clock. Processing terminated.

   

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